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Evidence Guide: CHCCDE032 - Deliver emergency relief services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCDE032 - Deliver emergency relief services

What evidence can you provide to prove your understanding of each of the following citeria?

Communicate in an emergency relief context.

  1. Communicate with people and families to identify their priorities and issues.
  2. Communicate with people and families to support them to resolve their needs and issues.
  3. Communicate mission and values of the service agency.
  4. Communicate appropriately when working with other agencies.
Communicate with people and families to identify their priorities and issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with people and families to support them to resolve their needs and issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate mission and values of the service agency.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate appropriately when working with other agencies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide emergency relief services.

  1. Assess the priorities of people and families to ensure suitable support is recommended.
  2. Provide information to people and families according to their priorities.
  3. Ensure recommended relief services are within agency’s capabilities and budget to provide.
  4. Refer people and families to agencies, services and professionals according to their individual needs.
  5. Provide support and advocacy for people and families according to their priorities.
  6. Provide emergency relief services according to legislative requirements and organisational policies and procedures.
Assess the priorities of people and families to ensure suitable support is recommended.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to people and families according to their priorities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure recommended relief services are within agency’s capabilities and budget to provide.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer people and families to agencies, services and professionals according to their individual needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support and advocacy for people and families according to their priorities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide emergency relief services according to legislative requirements and organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake administrative duties.

  1. Maintain networks with other agencies.
  2. Attend meetings to review agency range of services.
  3. Maintain statistics according to organisational policies and procedures.
  4. Maintain files and financial records according to organisational policies and procedures.
  5. Mentor new volunteers in working within organisation philosophies and ethical frameworks.
  6. Undertake activities as required to support organisational mission and values.
Maintain networks with other agencies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Attend meetings to review agency range of services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain statistics according to organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain files and financial records according to organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mentor new volunteers in working within organisation philosophies and ethical frameworks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake activities as required to support organisational mission and values.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and monitor own work.

  1. Identify scope of work to ensure that services provided are within personal and organisation capabilities.
  2. Address diverse views and conflicts within the organisation to ensure service provision is maintained.
  3. Participate in organisational monitoring activities to enable service provision to be reviewed.
  4. Seek to address difficulties and assistance with appropriate person.
Identify scope of work to ensure that services provided are within personal and organisation capabilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address diverse views and conflicts within the organisation to ensure service provision is maintained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in organisational monitoring activities to enable service provision to be reviewed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek to address difficulties and assistance with appropriate person.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge